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Steven Iwersen, CSP
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Four Ingredients for a Winning Apology

Four Ingredients for a Winning Apology

by Steven Iwersen | Mar 13, 2018 | Conflict, Leadership, Relationships

We don’t usually consider an apology as a form of winning.  An apology is deemed to be a sign of losing, an indication that we were wrong in some regard and we are conceding. Yes, an apology is usually an admission that we’ve failed to achieve a particular...
© 2021 Steven Iwersen, CSP Overland Park, KS. USA