by Steven Iwersen | Jun 9, 2020 | Change, Conflict, Current Views, Leadership, LIfe Lessons, Relationships
How can we champion a shared solution in times of crisis? Long before I wrote the business fable “The Porcupine Principles” — the World Famous Porcupine Races brought a community together around one basic problem: How do you persuade a Prickly...
by Steven Iwersen | Aug 20, 2018 | Coaching & Mentoring, Conflict, LIfe Lessons, Relationships
The Reason We Miss Great Opportunities: The guy was super nice. Sharp dressed. Successful by most standards. Someone that I thought I could learn from. And, he had a coffee stain about the size of a dime on his white shirt. I wanted to look him in the eye as he spoke...
by Steven Iwersen | Apr 9, 2018 | Change, Conflict, Leadership
The Supervisor declared, “My team members are on a need to know basis. I’ll tell them what they need to know when I want them to know it.” When change is in the air, the longer you keep people in the dark, the more their imagination will gravitate toward the worse...
by Steven Iwersen | Mar 13, 2018 | Conflict, Leadership, Relationships
We don’t usually consider an apology as a form of winning. An apology is deemed to be a sign of losing, an indication that we were wrong in some regard and we are conceding. Yes, an apology is usually an admission that we’ve failed to achieve a particular...
by Steven Iwersen | Jun 28, 2012 | Conflict, Leadership, Relationships
Burning bridges use to be a military strategy employed by commanders that wanted to make a commitment to a particular course of action by making a retreat impossible. Today, employees committed to the strategy of advancing the company’s overall goals see “Burning...
