Four Ingredients for a Winning Apology

We don’t usually consider an apology as a form of winning.  An apology is deemed to be a sign of losing, an indication that we were wrong in some regard and we are conceding. Yes, an apology is usually an admission that we’ve failed to achieve a particular expectation.  The perception of most people is

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Low Employee Engagement Appears to be the Managers Fault

It has been said that people don’t leave companies, they leave people.  When an employee chooses to leave an organization it is more likely because they have reached a level of dissatisfaction in a relationship with their immediate supervisor.  This problem is more pervasive than employers like to admit.  When I asked leaders to tell

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ONE WORD Can Help You Get More Done in Less Time!

“If I have one more thing that doesn’t get done on schedule, I’m going to…!”   The frustration is mounting for many leaders around the world.  Everyone expects us to sprint to the expected outcomes; but at the same time the varied demands for our time and attention slow us down.  It begins to feel like

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Five Unique Ways a Manager Can Influence Others

Managers have a tremendous responsibility to influence others.  It is expected from the executive level that your influence will keep projects on target, help to improve productivity, and inspire employees to perform with excellence. Some managers exercise their influence in a dictatorial approach and get results; but usually short lived and with resentment.  Sadly, their

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Leading Change and Sustaining Your Corporate Culture

I am a change fanatic.  Give me a choice between status quo or the opportunity to change, and I will jump for the new possibilities.  Some people accuse me of being addicted to change.  They say: “If Steven can’t change something during the day, he will drive home at lunch just to change his socks!” 

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The Basics of Motivation

Motivation is involved in every aspect of our lives.  It secretly works behind the scenes providing a motive for the majority of our actions and opinions.  Motivation can be positive or negative.  It can have lasting influence or it will have a short life-span.  The right motivation will make your day fantastic and productive. Which

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Why Do Employees Resist Change?

I don’t know of any industry that is not working through transitions of change.  If you’re a leader in your organization you are leading change.  And you may have noticed that some employees are not comfortable with the change.  A few are openly resistant.  Most are subtly hesitant and cautiously embracing the changes. In my

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Burning Bridges

Burning bridges use to be a military strategy employed by commanders that wanted to make a commitment to a particular course of action by making a retreat impossible. Today, employees committed to the strategy of advancing the company’s overall goals see “Burning Bridges” as a betrayal of trust. Here are some sure fire ways of

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